This policy applies to Napaldi and aims to provide a clear understanding of our shipping procedures. Please read it carefully before placing your order.

Important Delivery Information

• Shipping Fees: Free standard shipping across France.

• Processing Time: 1 to 3 business days for quality inspection

• Estimated Delivery Time: 7 to 10 business days after processing

Shipping Details

We currently ship to France. All orders are sent via standard shipping, offering fast, secure, and fully insured delivery.

From order to delivery at your door, it generally takes between 8 and 13 business days.

Damaged or Incorrect Orders

We are sorry if you receive a damaged or incorrect item.

In this case, please take clear photos of the issue and contact us as soon as possible.

To report an issue, email us at contact@napaldi.com including:

• Your order number

• A description of the issue

• Photos of the damaged or incorrect item

We will quickly find a suitable solution.

Order Cancellation

Orders can be canceled within 8 hours of placement. After this period, cancellation may no longer be possible. For any cancellation requests, please contact support as soon as possible.

Delivery Delays

During peak demand periods (e.g., holidays), delivery may be delayed.

If your order has not arrived three business days after the estimated time, please contact our customer service.

Order Processing & Cut-off Time

• Orders placed before 5:00 PM (GMT+2) on business days (Monday to Friday) will be processed the same day.

• Orders placed after the cut-off time, on weekends, or public holidays will be processed on the next business day.

Contact

If you have any questions regarding our delivery policy, please contact us:

Napaldi

Company Name: TRIPLE CORP LLP

Company Registration Number : OC456473

Address : 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom

Phone : +33 7 56 90 88 34

Email : contact@napaldi.com

Opening Hours : Monday - Sunday: 9:00 AM - 7:00 PM (GMT+2)

Contact Us : Contact Page